/* Product mechanism: from one task to reusable organizational capability. */
.process { position: relative; }
.process__intro { max-width: 800px; }
.process__steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}
.process__step {
  min-width: 0;
  padding: 22px;
  background: var(--paper);
  border: 1px solid var(--line, rgba(23,32,43,.12));
  border-radius: var(--r-lg);
  box-shadow: var(--sh-card);
}
.process__step header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
}
.process__number {
  color: var(--signal-text, var(--signal));
  font: 750 12px/1 ui-monospace, "SFMono-Regular", Menlo, Consolas, monospace;
  letter-spacing: .05em;
}
.process__phase {
  padding: 4px 8px;
  color: var(--ink-2);
  background: var(--cream-2);
  border: 1px solid var(--line, rgba(23,32,43,.12));
  border-radius: 999px;
  font: 600 10px/1.2 ui-monospace, "SFMono-Regular", Menlo, Consolas, monospace;
  letter-spacing: .04em;
  text-transform: uppercase;
}
.process__visual {
  min-height: 132px;
  margin-bottom: 20px;
  padding: 16px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  background: var(--cream);
  border: 1px solid var(--line, rgba(23,32,43,.12));
  border-radius: var(--r-md);
}
.process__visual small,
.process__visual b,
.process__visual span { display: block; }
.process__visual small { color: var(--ink-2); font-size: 11px; }
.process__visual b { margin-top: 3px; font-size: 14px; line-height: 1.3; }
.process__step .h3 { margin-bottom: 9px; }
.process__step .body { margin: 0; color: var(--ink-2); font-size: 15px; }

.process__briefing { gap: 15px; }
.process__chips { display: flex; flex-wrap: wrap; gap: 6px; }
.process__chips span {
  width: fit-content;
  padding: 5px 8px;
  color: var(--signal-text, var(--signal));
  background: var(--accent-soft, var(--signal-soft));
  border: 1px solid var(--accent-line, rgba(0,91,92,.2));
  border-radius: 999px;
  font-size: 10px;
}
.process__conversation { gap: 10px; }
.process__message { display: grid; grid-template-columns: 30px 1fr; gap: 10px; align-items: center; }
.process__message i {
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  color: var(--warm-text, #8a4f0c);
  background: var(--warm-soft, #faf0e2);
  border: 2px solid var(--warm-fill, #e68c2c);
  border-radius: 50%;
  font: normal 700 11px/1 system-ui, sans-serif;
}
.process__message--agent i {
  color: var(--signal-text, var(--signal));
  background: var(--accent-soft, var(--signal-soft));
  border: 1px solid var(--accent-line, rgba(0,91,92,.2));
  border-radius: 6px;
}
.process__message b { margin: 0; font-size: 12px; }
.process__message small { margin-top: 2px; }

.process__approval { position: relative; gap: 13px; }
.process__wait {
  position: absolute;
  top: 14px;
  right: 14px;
  width: 9px;
  height: 9px;
  background: var(--warm-fill, #e68c2c);
  border: 1px solid var(--warm-text, #8a4f0c);
  border-radius: 50%;
}
.process__approval-actions { display: flex; gap: 7px; }
.process__approval-actions span,
.process__approval-actions strong {
  padding: 6px 9px;
  border-radius: 6px;
  font: 650 10px/1 system-ui, sans-serif;
}
.process__approval-actions span { color: var(--ink); background: var(--paper); border: 1px solid var(--edge, rgba(23,32,43,.28)); }
.process__approval-actions strong { color: #f7fafc; background: var(--signal); border: 1px solid var(--signal); }

.process__knowledge {
  flex-direction: row;
  align-items: center;
  justify-content: flex-start;
  gap: 13px;
  background: var(--accent-soft, var(--signal-soft));
  border-color: var(--accent-line, rgba(0,91,92,.2));
}
.process__knowledge-icon {
  width: 38px;
  height: 38px;
  flex: none;
  display: grid !important;
  place-items: center;
  color: white;
  background: var(--signal);
  border-radius: var(--r-md);
  font-weight: 800;
}
.process__knowledge > div > span { margin-top: 5px; color: var(--signal-text, var(--signal)); font-size: 10px; }

.process__outcome {
  max-width: 820px;
  margin: 22px auto 0;
  padding: 17px 20px;
  display: flex;
  align-items: center;
  gap: 15px;
  background: var(--warm-soft, #faf0e2);
  border: 1px solid var(--warm-line, #eed9bd);
  border-radius: var(--r-md);
}
.process__outcome .level-arrow { width: 38px; height: 38px; color: var(--warm-fill, #e68c2c); }
.process__outcome p { margin: 0; font-size: 16px; }
.process__outcome b { color: var(--warm-text, #8a4f0c); }

@media (min-width: 1080px) {
  .process__steps { grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
  .process__step { padding: 18px; }
  .process__visual { min-height: 150px; }
}
@media (max-width: 700px) {
  .process__steps { grid-template-columns: 1fr; }
  .process__visual { min-height: 120px; }
}